Shipping policy

Shipping Policy

At The Gifted Mum, we’re committed to getting your gifts delivered quickly, safely, and with care — because every moment matters.

Processing Time
Orders are typically processed within 1–3 business days. You’ll receive a confirmation email with tracking details once your order has been dispatched.

Shipping Times
We aim to offer fast and reliable delivery:

• Australia: 2–8 business days

• New Zealand: 5–12 business days

• International: 7–21 business days (varies by region)

Note: Delivery times are estimates and may be affected by public holidays, customs delays, or carrier disruptions.

Shipping Costs
Shipping is calculated at checkout based on your location and the size/weight of your order. From time to time, we offer free shipping promotions.

Tracking
You’ll receive a tracking number as soon as your order is shipped. If you have any concerns, our team is happy to help.

Lost or Delayed Packages
If your order hasn’t arrived within the estimated timeframe, please contact us at info@giftedmum.com, and we’ll investigate right away.

Thank you for supporting our small business — we’re here to help you make gifting easy, meaningful, and right on time.